Expertise you can trust.
Our expert technicians have an unparalleled understanding of the emerging technologies and developing markets in the security and IT fields. We work together to provide exceptional service and products that solve tomorrow’s problems today.
Our team consists of the following departments:
Professional Services Consulting
Our technical service professionals interface with customers directly to answer pre-sale technical questions, to provide technical guidance and assistance after product delivery, and to share vital product information with your team.
Account Managers develop long-term relationships with end-user customers. They work to understand your operating environment during the entire sales cycle, and strive to recommend the right products to fulfill your current and future needs.
Our operations team offers customer service for support and maintenance renewals, as well as assistance for inquiries regarding order and shipping status. They also arrange shipment between purchasers and vendors, and facilitate export shipping to our global customers.
Our accountants ensure smooth financial management. They oversee invoices and transactions to ensure all billing is correct and timely between Verge, our vendors, and our customers.